Community guidelines

Our social media community standards

Tranter social media accounts are intended to be a place for customers, partners, suppliers and the general public to connect with Tranter, to share stories and experiences and have civil conversations.

To secure a positive, engaging, and safe environment, Tranter has implemented social media community guidelines for anyone engaging with our content / channels by comments, reviews, posts or similar publicly visible content. We strive to create a safe and positive community on our social media channels, so we ask that all users understand and respect the following guidelines.

A respectful and supportive community

We encourage you to comment and interact with our social media accounts, as we want to build a positive and engaged online community. We welcome questions and comments, including healthy debate, constructive feedback, and suggestions, but please remember to stay on topic and respectful with what you post.

Sharing information

As a general rule, Tranter never rents or sells your personal identifiable information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:

With your consent.
To trusted businesses or persons for the sole purpose of processing your request on our behalf. Where this occurs, such parties are subject to agreements which require them to process such information only on our instructions and in compliance with our Privacy Policy and appropriate confidentiality and security measures.
Where we are required by law or have good faith to believe that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Tranter, its users or the public.

We may store and process personal information collected on our website in any country in which Tranter or our hosting providers maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country.

Comment moderation policy

Tranter will not tolerate and reserves its right to remove any post or comment that:

are hateful, racist, xenophobic, homophobic, sexist, disturbing, violent, or inappropriate
are abusive, bullying, threatening, or harassing others
contain spam, promotional material, or links to irrelevant third-party websites
refers to criminal or illegal activity
are sexually explicit or pornographic
include personally identifiable information
are fraudulent, this includes information that is false, inaccurate, or misleading

Furthermore, we expect all users to respect applicable laws and regulations, including copyright and intellectual property laws. We also expect all users to follow the terms of service for the various social media platforms. If we are made aware of violating content (e.g. posts, comments or uploads) on our channels, we will act to report and remove the content.

Repeated violations to the above policy may also lead to individual users being blocked from commenting on Tranter channels.

If you have any questions regarding this comment, feel free to send us a private message or contact us.